A Trusted Computer Support Firm On Your Side

So how can you protect your business from unpredictable system downtime?

Take the responsibility of managing your computers, applications and networks off your shoulders. We offer a range of solutions including Microsoft server support. Our research shows that our managed customers get the following benefits:

• A significant reduction in issues – Even if you don’t feel like there are a lot of issues now we find there is often a reduction of 25-100% of the support volume when technology management is outsourced to PCIT.
• A faster resolution time. Our average is that an issue is resolved in .6 of an hour. Without PCIT managing the technology our average resolution is much greater.
• Better running equipment. If all of the anti-virus, Windows, firmware, drivers, and applications are up to date all the time equipment runs faster and more error free. We see the results in service request per PC. Our customers see the results in equipment that runs the same as the 1st day they bought it.

At PCIT, we proactively monitor and manage your technology infrastructure, around-the-clock. We also fix many problems before you even know anything is wrong – which results in improved system reliability. And, if you do have to call for support, our knowledgeable Grande Prairie, Alberta based support staff know your system and can respond fast.

Regain Control of Your Technology

PCIT can assist you in regaining control of your business-critical technologies – making them work for you, and not the other way around.

Our managed services offerings can satisfy just about any organization’s appetite for management and support of mobile and other computing needs – all for a predictable monthly fee. Even your server support is included.